1. Introduction
PURECODE Ltd ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller Information
3. Information We Collect
3.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, company name, job title
- Business Information: Company details, project requirements, technical specifications
- Communication Data: Records of communications, meeting notes, project documentation
- Technical Data: IP address, browser type, device information, website usage data
- Financial Information: Billing address, payment information (processed securely through third-party providers)
3.2 How We Collect Information
- Directly from you when you contact us or use our services
- Through our website using cookies and similar technologies
- From third parties such://www.google.com/maps/dir//The+Genesis+Centre,+Birchwood,+Warrington+WA3+7BH,+UK
- During the course of providing our services
4. How We Use Your Information
We use your personal information for the following purposes:
4.1 Service Delivery
- Providing IT consultancy and development services
- Project management and communication
- Technical support and maintenance
- Quality assurance and service improvement
4.2 Business Operations
- Processing payments and managing accounts
- Compliance with legal and regulatory requirements
- Risk management and fraud prevention
- Business analysis and planning
4.3 Marketing and Communications
- Sending service updates and important notices
- Marketing communications (with your consent)
- Industry insights and thought leadership content
- Event invitations and networking opportunities
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: To fulfill our contractual obligations to you
- Legitimate Interests: For business operations, security, and service improvement
- Legal Compliance: To comply with regulatory and legal requirements
- Consent: For marketing communications and optional services
6. Data Sharing and Disclosure
We may share your information with:
6.1 Service Providers
- Cloud hosting providers (AWS, Microsoft Azure)
- Payment processors and financial institutions
- Professional service providers (legal, accounting)
- Technology partners and subcontractors
6.2 Legal Requirements
- Regulatory authorities (FCA, ICO)
- Law enforcement agencies when legally required
- Courts and legal proceedings
- Auditors and compliance assessors
7. Data Security
We implement comprehensive security measures including:
- Encryption: Data encrypted in transit and at rest
- Access Controls: Role-based access and multi-factor authentication
- Network Security: Firewalls, intrusion detection, and monitoring
- Physical Security: Secure data centres and office facilities
- Regular Audits: Security assessments and penetration testing
- Staff Training: Regular security awareness and data protection training
8. Data Retention
We retain personal data for the following periods:
- Client Data: For the duration of the contract plus 7 years for legal compliance
- Financial Records: 7 years as required by UK tax and accounting laws
- Marketing Data: Until consent is withdrawn or 3 years of inactivity
- Website Analytics: 26 months maximum
- CCTV Footage: 30 days unless required for security incidents
9. Your Rights
Under UK GDPR, you have the following rights:
- Right of Access: Request copies of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for marketing communications
10. International Transfers
We may transfer your personal data outside the UK to our service providers. When we do so, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or certification schemes approved by the UK authorities.
11. Cookies and Tracking
Our website uses cookies and similar technologies for:
- Essential website functionality
- Performance and analytics
- Personalisation and user preferences
- Marketing and advertising (with consent)
You can manage your cookie preferences through your browser settings or our cookie consent tool.
12. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: